AI GLOSSARY

Confused by the buzzwords? We break down the complex tech into plain English so you can understand what actually matters for your business.

AI (Artificial Intelligence)

Computer systems that can perform tasks that typically require human intelligence, like recognizing speech, making decisions, or translating languages.

Automation

Using technology to perform tasks with minimal human assistance. Think of it as setting up a row of dominoes so you only have to push the first one.

Chatbot

A computer program designed to simulate conversation with human users, especially over the internet.

Generative AI

A type of AI that can create new content, including text, images, audio, and video, in response to user prompts.

LLM (Large Language Model)

A type of AI trained on vast amounts of text data to understand and generate human-like language. ChatGPT is a famous example.

Machine Learning

A subset of AI where computers learn from data without being explicitly programmed for every specific rule.

NLP (Natural Language Processing)

The branch of AI focused on helping computers understand, interpret, and manipulate human language.

Prompt Engineering

The art of crafting specific inputs (prompts) to guide AI models to generate the best possible outputs.

RAG (Retrieval-Augmented Generation)

A technique that improves AI responses by letting the AI look up reliable external information (like your company documents) before answering.

Workflow

A sequence of processes or tasks that passes from initiation to completion. Automating workflows saves time and reduces errors.